You can cancel or re-request for a new handee-man directly from the app. Just select the appointment, then tap “cancel”

Yes, all artisans on our platform go through a thorough verification process. This includes identity verification, skill assessments, and background checks to ensure your safety and peace of mind.

Because jobs can vary in scope, we don't provide fixed price estimates upfront. However, you'll be able to view each artisan's pricing policy before booking. Once the artisan arrives and assesses the job, you'll receive a more accurate quote based on the work required. No work begins without your approval of the final cost.

Your satisfaction is important to us. If you're unhappy with a service, please report the issue through the app within 24 hours of completion. Our support team will review the case and may offer a resolution such as a re-service, refund, or credit, depending on the situation.

All payments are handled securely through the app. You can pay using your debit/credit card or other supported methods. No cash is required, just book, relax, and we'll take care of the rest.